Documentation Index
Fetch the complete documentation index at: https://fema-docs.estou.ai/llms.txt
Use this file to discover all available pages before exploring further.
Statuses by phase
Awaiting pickup
| Status | Description |
|---|
| Aberta | Label created, awaiting FEMA pickup |
| Espera Levantamento | Awaiting courier collection |
| Espera Recolha | Awaiting pickup |
| A Aguardar Recolha | Variant of awaiting pickup |
Collected / In warehouse
| Status | Description |
|---|
| Recolhida | Parcel collected by courier |
| Entrada Armazém | Arrived at FEMA warehouse |
| Verificada | Verified in warehouse |
| Exportada | Prepared for export |
In transit
| Status | Description |
|---|
| Em Trânsito | In transit to destination |
| Em Trânsito para as Ilhas | In transit to Azores or Madeira |
| Em Trânsito para Plataforma de Destino | En route to local distribution hub |
Out for delivery
| Status | Description |
|---|
| Em Distribuição | Out for delivery today |
| 2ª Volta | Second delivery attempt on the same day |
| Entrega Reagendada | Delivery rescheduled to another date |
Failed attempt
| Status | Description |
|---|
| Entrega Parcial | Partial delivery (only some volumes) |
| Excepção | An exception occurred during delivery |
| Entrega Não Conseguida | Delivery attempt unsuccessful |
Final statuses: delivered
These statuses indicate successful delivery.
| Status | Description |
|---|
| Entregue | Delivered to the recipient |
| Levantado na Agência | Picked up by the recipient at a FEMA branch |
Final statuses: returned / cancelled
These are final statuses. No further automatic updates will occur.
| Status | Description |
|---|
| Devolvida / Devolvido | Returned to sender |
| Devolvida ao Expedidor | Returned to shipper |
| Rejeitada | Rejected by recipient |
| Fechada | Shipment closed without delivery |
| Anulada / Envio Anulado | Label cancelled |
| Envio Abandonado | Shipment abandoned |
| Destruído a Pedido do Expedidor | Destroyed at sender’s request |
Shopify synchronisation
Each shipment’s status is automatically synced to Shopify:
| FEMA Status | Shopify Event |
|---|
| Em Trânsito / Recolhida / Entrada Armazém | in_transit |
| Em Distribuição / 2ª Volta | out_for_delivery |
| Entrega Parcial / Excepção / Entrega Não Conseguida / Entrega Reagendada | attempted_delivery |
| Entregue / Levantado na Agência | delivered |
| Devolvida / Rejeitada / Anulada / etc. | failure |
